Tag Archives: customers

By the Numbers: Connecting with Customers in Person and Online

At the National Archives, we connect with customers in a multitude of ways: face-to-face, over the phone, across the desk, in our research rooms, in the classroom and of course, online.  We serve a diverse set of customer communities, including … Continue reading

Posted in NARA Records, Transparency | Tagged , , , , , , | 1 Comment

Be Bold: Connect with Customers

State Fair, 10/1972. National Archives Identifier 545457 The second of our new strategic goals is to “Connect with Customers.” Having spent most of my career working with the public, customer service is a passion of mine. In my personal life I … Continue reading

Posted in NARA Records, Open Government, Participation | Tagged , , , , , , , , , | 1 Comment

Being Bold!

From Photographs Taken Aboard the Ocean Survey Vessel (OSV) Bold, National Archives Identifier 5998403 Over the past eighteen months, the staff and I at the National Archives have been working diligently to develop our next Strategic Plan. Many meetings, long … Continue reading

Posted in Collaboration, Leadership, Participation | Tagged , , , , , , , | 3 Comments