Be Bold. Build Our Future Through Our People

Our fourth strategic goal, our most important goal, focuses on the real treasures of the National Archives--our staff. Photograph of Female Statue, The Future, Located near the Pennsylvania Avenue Entrance to the National Archives Building, 06/30/1936. National Archives ID: 7657960   This goal highlights our commitment to provide our staff with the training, tools and opportunities necessary … Continue reading Be Bold. Build Our Future Through Our People

Be Bold: Maximize NARA’s Value to the Nation

In this goal we recognize that public access to government information creates measurable economic value, which adds to the enduring cultural, historical, and evidentiary value of our records. National Archives Identifier: 196401 When we talk about economic value, we are not talking about the appraised value or the replacement value of our records. Historically, we … Continue reading Be Bold: Maximize NARA’s Value to the Nation

Be Bold: Connect with Customers

State Fair, 10/1972. National Archives Identifier 545457 The second of our new strategic goals is to “Connect with Customers.” Having spent most of my career working with the public, customer service is a passion of mine. In my personal life I am always looking for exemplars—places where I am dazzled by attention to service, places which … Continue reading Be Bold: Connect with Customers

Be Bold: Make Access Happen

Photograph of Women Working at a Bell System Telephone Switchboard. National Archives Identifier 1633445.   The first of our new strategic goals is to “Make Access Happen.”  Increasingly, access means digital, online access. Our first goal has one objective, to make our records available to the public in digital form to ensure that anyone can … Continue reading Be Bold: Make Access Happen