By the Numbers: Digitization and Citizen Engagement

The National Archives’ Strategic Plan includes the ambitious initiative to digitize our analog records and make them available for online public access. With over 12 billion pages of records in our holdings, this is no small undertaking. As we work to make more of our holdings available online, it is also important to see how … Continue reading By the Numbers: Digitization and Citizen Engagement

By the Numbers: Connecting with Customers in Person and Online

At the National Archives, we connect with customers in a multitude of ways: face-to-face, over the phone, across the desk, in our research rooms, in the classroom and of course, online.  We serve a diverse set of customer communities, including educators, historians, genealogists, researchers, veterans and now groups such as civic hackers, Wikipedians and many … Continue reading By the Numbers: Connecting with Customers in Person and Online