The current administration has called on federal agencies to focus on transforming federal customer experience. In response, the National Archives is embedding customer experience initiatives and principles into the strategic goals for the agency. We are also developing an agency-wide customer experience program. As exciting and energizing as our new efforts are, focusing on customer … Continue reading Consistently Customer Centered
The National Archives’ Presidential Libraries and Museums preserve and provide access to the records of 14 presidential administrations. In support of this mission, we developed an ongoing program to modernize the technologies and designs that support the user experience of our Presidential Library websites. Through this program, we have updated the websites of the Hoover, … Continue reading Welcome to the New ClintonLibrary.Gov!